At our brand, your satisfaction matters. To make things clear and fair:

• You can inspect the items before delivery. If you decide you don’t want them at that point, returns are accepted.
• Once the item is received and it is in perfect condition with no defects, refunds are not available, but exchanges are possible.
• Items must not have been worn.


IF THERE IS A DEFECT OR DAMAGE

• Contact us within 24 hours of receiving your order via WhatsApp at 01158385102.
• Include your order number and clear photos of the issue.
• Our team will review and guide you on the next steps.

EXCHANGE CONDITIONS
• Items must be in their original, unopened packaging.
• Used or worn products cannot be returned, unless there is a manufacturing defect.